Privacy

Privacy Policy

How OLESPAINEASY S.L collects, uses and protects your personal data — and how we use cookies.

Who we are

OLESPAINEASY S.L (Carrer dels Transits, 2, Planta 2 – local 6, Ciutat Vella, 46002 València, Valencia) is the data controller for the personal data collected on this website. For any question about this policy or your data, contact us at contact@spaineasy.com.

What data we collect

Data you provide: name, email, phone number, the content of your message and any information you choose to share via our contact, enquiry or WhatsApp forms.
Data collected automatically: IP address, browser and device type, pages viewed, referring page and interactions, via cookies and similar technologies.
Favourites: the properties you save are stored locally in your browser (localStorage) and are not sent to us unless you contact us about them.

Why we use it (purposes)

Respond to your enquiries and arrange viewings;
Send you the property information or selections you request;
Improve our website, listings and services, and measure audience;
Ensure the security of the site and prevent abuse/spam;
Comply with our legal and regulatory obligations.

Legal basis

We process your data on the basis of: your consent (e.g. non-essential cookies, marketing); the performance of pre-contractual steps taken at your request (handling your enquiry); our legitimate interest (improving and securing our services); and legal obligation where applicable.

How long we keep it

We keep your data only as long as necessary for the purposes above, and no longer than 3 ans. Data required for legal or accounting obligations is kept for the legally required period. Audience-measurement cookies are kept for a maximum of 13 months.

Who we share it with

We never sell your data. It may be shared with: trusted partners (developers, lawyers, notaries) strictly to progress your project; our technical service providers (hosting, email, CRM, analytics) acting on our instructions; and public authorities where required by law. Some providers may process data outside the EU under appropriate safeguards (e.g. Standard Contractual Clauses).

Cookies

Cookies are small files stored on your device. We use:

Essential cookies — required for the site to function (security, preferences, favourites). Always active.
Audience / analytics cookies — help us understand how the site is used (Google Analytics, Google Search Console). Set only with your consent.
Marketing cookies — measure and improve our advertising campaigns (Google Ads, Meta — Facebook/Instagram, TikTok) and manage our customer relationship (HubSpot). Set only with your consent.

These partners may process data outside the EU under appropriate safeguards. On your first visit a banner lets you accept or refuse non-essential cookies; we also apply Google Consent Mode v2, so refused tags receive no personal data. You can change your mind at any time:

Your rights

Under the GDPR you have the right to access, rectify, erase, restrict and port your data, to object to its processing and to withdraw consent at any time. To exercise these rights, email contact@spaineasy.com. You also have the right to lodge a complaint with your data-protection authority (e.g. the CNIL in France, the AEPD in Spain).

Security

We implement appropriate technical and organisational measures (encryption in transit, access controls, spam protection) to protect your data against unauthorised access, loss or alteration.

Changes

We may update this policy to reflect legal or technical changes. The current version is always available on this page.